hp - what is up with them?
it’s highly commendable that hp encloses a pre-paid envelope with their ink cartridges that you can use to mail your used-up cartridges back to them, but has anyone noticed that hp and many other printer cartridges come wrapped in a pretty sturdy plastic (?) softpak encased in a huge cardboard box? it doesn’t seem like there is any reason for the box to be almost two times the size of the actual cartridge.
i tried to contact hp about this conundrum, but check out their contact page: http://welcome.hp.com/gms/us/en/contact_us.html
does anyone know why they’re incommunicado right now when i need to speak to them more than ever?
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